PUBLIC OFFER AGREEMENT
The “World Forex”, a brand governed by the company group (hereinafter referred to as “Company”), offers the service for the conversion (exchange) transactions on the foreign exchange market Forex, CFD shares, indexes, metals and Digital contracts to a private person (hereinafter “Client”) under the terms and conditions of this Agreement (Offer). The Offer becomes effective from the moment when a Client opens a trading account and transfers funds to the account / accounts of the Company to ensure a minimum trading deposit.
“World Forex” is a brand registered as a trade name owned by the company Existrade LTD, with the registration in Saint Vincent and the Grenadines, Company number 24441 IBC 2018, and a registered address Suite 305, Griffith Corporate Centre P.O. BOX 1510, Beachmont Kingstown. Thereinafter the “Company” or “World Forex” determines the following interaction:
Company Exispro LTD – is a registered International Business Company (IBC) in Saint Lucia with a registration number 2023-00137 and a registered address 1st Floor, The Sotheby Building, Rodney Bay, Gros-Islet, Saint Lucia P.O. Box 838, Castries. The Company provides services for conversion (exchange) transactions on the foreign exchange market Forex, CFD shares, indexes, metals, digital currencies and digital contracts.
Company Existrade LTD – is a registered International Business Company (IBC) in Saint Vincent and the Grenadines with a registration number 24441 IBC 2018 and a registered address Suite 305, Griffith Corporate Centre P.O. BOX 1510, Beachmont Kingstown. The Company provides services for conversion (exchange) transactions on the market for CFD shares, indexes and metals.
Company World Forex Corp. – is a registered BVI Business Company with a registration number 142019 and a registered address R.G. Hodge Plaza 3rd. Floor, Road Town, Tortola, British Virgin Islands. The Company provides the technical support.
The Agreement becomes effective from the moment when a Client passes registration, opens a trading account and transfers funds to the account / accounts of the Company to ensure a minimum trading deposit.
1. Payment arrangements
- 1.1. A Client on a self-reliant basis opens/ registers an account on the Company’s site (in the Personal Cabinet). The registration results in issuing a trading account number (login) and two passwords (a trading password and an investor’s password) to a Client. The fact of these data (the login and passwords) transfer is deemed to be the acceptance of this Agreement and the moment of its terms and conditions’ entry into force.
- 1.2. A Client replenishes a trading account within 30 calendar days from the date of its opening by the amount not less than required according to the specified conditions for the corresponding type of an account (minimum initial deposit).
- 1.3. The company is entitled to close / cancel an account with zero balance, if existence of the account with this balance exceeds 15 calendar days. The Company has the right to close / cancel an account with any balance, if the period of the account non-use and the account existence with this balance exceeds 90 calendar days, having sent a prior notification to the Client. The Company ensures payback according to the Client’s payment banking details used during the last funds transfer to the trading account or during the withdrawal, unless otherwise submitted by the Client, within 5 days after the notification of the Client about the account closing/ cancelling.
- 1.4. A Client has the right to withdraw from his trading account the amount of money that is not used for margin coverage.
- 1.5. A Client requests to withdraw money in the Personal Cabinet in electronic form. Upon a Client’s order for payment receipt, the amount withdrawn from a trading account is deducted from the Client’s trading account.
- 1.6. Funds transfer to the Client’s banking details is executed within two bank days after receiving a request from a Client. Funds transfer by requests not associated with trading activity (p. 4.13) is executed within ten bank days after receiving a request.
- 1.7. A Client obtains the Company’s banking details for funds transfer with the purpose of depositing a trading balance on the Company’s website or makes a request for replenishment in electronic form (sent through the Company’s website interface) or in written form.
- 1.8. Replenishing an account, a Client uses the current Company’s banking details obtained only on the Company’s website on the payment date. The current banking details are regarded as those obtained not earlier than 24 (twenty four) hours prior to the payment. The Company is not liable for the funds transferred by a Client to the accounts and according to the banking details different from the current; does not trace and refund the Client’s payment as well as does not credit these funds into the Client’s trading balance. Invoices for trading deposit replenishment and the current banking details are received in the relevant section in the Personal Cabinet on the payment date.
- 1.8.1. Replenishing a trading account by third persons is not allowed. Such payments will return to the payer, in which case the commission expenses shall be paid by the trading profile owner.
- 1.9. A Client bears all expenses associated with funds withdrawal/ replenishment. These costs include the commission for money transfer through payment systems (as per payment systems tariffs) and by other means of money transfer.
- 1.10. When replenishing a trading account balance by means of electronic payment systems (WebMoney, Yandex Money, Visa, MasterCard, and others) the Client has the right to request the payment to the banking details of that payment system through which the trading account replenishment was performed, in the corresponding currency. In case of withdrawal of funds, derived as the profit from trading transactions, the money withdrawal request in other payment systems and/ or in other currencies is possible.
- 1.11. For the purpose of AML policy (anti-money laundering policy) the Company is entitled to refuse the funds transfer to the banking details which do not conform to those to which the trading account replenishment was performed. This refusal shall not be construed as repayment repudiation, but is interpreted as the security measure associated with a Client’s potential erroneous statement of the banking details for receiving funds. The Company has the right to request the information that confirms the banking details accuracy and their belonging to a Client.
2. Liabilities of the Company and a Client
- 2.1. A Client is notified and agrees that the Company is not responsible for the Client’s action or failure to act during foreign exchange transactions. Responsibility for the trading account state rests on the Client.
- 2.2. The Company reserves the right to alter this Agreement having notified a Client not less than 2 working days prior to the changes coming into force. The information disposed on the site home pageand also in the personal interface of the Personal Cabinet for a period of not less than 3 days should also be regarded as a notification.
- 2.3. All the authorizations and liabilities of the Company and a Client are the act of a long-term action, until a Client receives a notice of this Agreement termination or closing a trading account.
- 2.4. The Company shall not be liable for any failure to perform any obligations if such failure is caused by insufficient quality of Internet information transfer to the Client’s Terminal, as well by using information, software and interfaces of the sites not owned by the Company.
- 2.5. A Client realizes that any market recommendations and information submitted to the Client by the Company, its representatives or by the third persons shall not be construed as a proposal to perform an operation/ transaction.
- 2.6. A Client realizes that:
- a) any payments performed by a Client to the banking details obtained earlier than 24 hours prior to the payment or not on the Company's website in the appropriate sections, and which differ from the current banking details of the Company do not involve the responsibility of the Company and its obligations to trace and refund a Client’s payment as well as to credit this payment into a Client’s trading balance;
- b) any actions performed by a Client or by the third persons (due to the Client’ fault or with the Client’s involvement) that destabilize the work of the Company, its services, facilities or software can cause the Company’s refusal (under the private law) to serve a Client’s current trading account with full repayment of the amount remaining on the trading balance, provided that there are no opened market positions. A Client is mandatory notified by the Company about the reasons for such decision. The Company is also entitled to decline a Client’s subsequent registration and serving a new trading account.
- 2.7. A Client declares and warrants that he/she:
- a) is of sound mind, of the full legal age and financially solvent;
- b) is able to trade on Forex and CFD markets;
- c) the information provided by the Company’s Client is true and correct. A Client shall inform the Company about all changes in the information within one day from introducing of such changes.
- d) the e-mail stated by a Client is not a mailing address of a common, group or shared use with third persons. All messages, requests, claims and information received from this address are on behalf of a Client and are trustworthy.
- e) has got acquainted and accepts the conditions described in the Company’s AML policy aimed to combat money laundering and, if so required, is ready to submit the documents verifying his identity and is ready to confirm holder’s authenticity of a bankcard and other payment banking details.
3. Client’s risk
- 3.1. A Client understands that risk of losses during trading can be rather substantial. A Client should analyze his/ her financial possibilities prior to transactions.
- 3.2. A Client realizes that it is possible to completely lose the initial funds and any additional funds involved in trading on the market.
- 3.3. A Client agrees that the Company is not liable for Client’s losses, caused directly or indirectly by the restrictions imposed by the Government, foreign exchange or market regulations, trade suspension, acts of war or other conditions usually referred as “force majeure” and which are beyond the reasonable control of the Company hereto.
- The Company does not compensate loss of profit or caused damages, and moral damages as well, in case if the subject of compensation is associated with the Client’s unrealized actions or intentions to commit any actions in the future.
- 3.4. A Client is informed about the additional risks associated with operating features of the electronic payment systems, problems with the Internet communication network nodes.
- 3.5. A Client takes full responsibility for the risks associated with the storage of the access data to a trading account and is obliged to prevent accessibility of the third persons to the trading facilities. The Client’s losses and risks associated with the restoration of access to a trading account do not impose obligations on the Company, with an exception of submitting new credentials to a Client, provided that a Client is sufficiently and unambiguously identified as this account owner.
- 3.6. A Client confirms that commencing trading operations with real monetary funds, he/she:
- a) has read and understood the principals of the international market Forex operation in the amount sufficient for performing transactions (the information of the articles posted on the Company’s site and other outside sources available in the Internet);
- b) has read and understood the principals of the leverage function in transactions;
- c) has become familiar with the trading terminal functions described in the Help file (access through F1 button in the trading terminal);
- d) understands the price formation principals on the Forex market and is familiar with the features of charts construction in the trading platform;
- e) has passed all necessary training through performing trading transactions with virtual funds on a demo-account of our Company for not less than one month. The requirement for preliminary training is not obligatory but denotes the possible failure to understand and evaluate risks by a Client who does not have any practical experience in performing transactions.
- f) Realizes that he/ she sufficiently increases risks of funds losses on a trading account (up to 100%) during transactions (opening orders) without setting levels of loss limitation “StopLoss” and levels of profit fixation “TakeProfit”, as well as at using more that 20% of available funds as a pledge for transactions.
4. Rules of transactions
- 4.1 A Client, using electronic access, can make only the following orders of the trading character:
- - OPEN – to open a position;
- - CLOSE – to close a position;
- - Place (delete, modify) orders Stop Loss, Take Profit, Buy Limit, Buy Stop, Sell Limit, Sell Stop, as well as Buy Stop Limit and Sell Stop Limit (only for MetaTrader 5). Any other requests are not acceptable and automatically rejected.
- Any other orders are not acceptable and are automatically rejected.
- 4.2. A confirmed order to open/ close a position cannot be cancelled, modified or recalled.
- 4.3. A transaction is performed by a Client at offered Bid/ Ask prices, which he/ she sees in the Client’s section window of the trading terminal. During the trading session a Client selects a desired operation and makes a request for price confirmation by a Dealer.
- 4.4. In case of change in price during the order completion or the market volatility growth, a Dealer is entitled to offer a new price to a Client; however, the response time may increase until a Dealer is certain about the price. If the offered price does not suit a Client, he/ she has the right to refuse from the offered price.
- 4.5. A Dealer is entitled to decline a Client’s request to open a position in case if a free margin is less than the margin required to secure this position.
- 4.6. Pending orders (Sell Limit, Buy Limit, Sell Stop, Buy Stop) as well as Stop Loss и Take Profit orders on Forex and CFD on shares trading instruments are executed at the stated by a Client prices upon the first tick of the market price, with the exception of the situations when the price of opening an order is formed at the moment of the trading session beginning or in case of drastic changes of the financial instrument rate (during the financial news release, for instance). In such situation, pending orders are executed at the stated Client’s prices if the first tick is less than 10 points from the stated price. Otherwise, the Company is entitled to execute orders at the price of the next tick.
- 4.6.1. The size of the leverage on W-PROFI, W-PROFI fix, W-CENT, W-CENT fix, W-INSTANT, accounts depends on the amount of own funds on a trading account:
1-1000$ - leverage 1:1000
1001-5000$ - leverage 1:500
5001-10000$ - leverage 1:200
10001-50000$ - leverage 1:100
50001-100000$ - leverage 1:50
100 001$ and more - leverage 1:33. - 4.6.2. The Company is entitled to increase the Limit & Stop levels parameter for the financial instruments orders up to 20 points during the essential financial news release. The commencement of the level modification period is considered to be the time not less than 10 minutes before the news release.
- 4.6.3. The Company is entitled to increase the spread value as well as the Limit & Stop levels parameter for the orders of some financial instruments for the period of low market volatility.
- 4.7. A Dealer reserves the right not to execute an order or to reconsider an opening (closing) order price in case of the trading platform technical failure which affects the quotes flow on financial instruments, as well as and in case of other technical failures.
- 4.8. A Client has no right to modify or delete the existing or pending orders provided that the price has reached the level of the order execution.
- 4.9. Forced closing of opened positions (Stop Out) on a Client’s account occurs upon reaching 5% (five percent) of the Margin Level value. However, when more than three positions are opened, the Company reserves the right to close the most unprofitable of them upon reaching Margin Level of 10 % (ten percent) in order to avoid a negative balance on a fast (volatile) market.
- 4.10. The reason for the Company’s operations suspension or the concluded transactions revisions shall be: faulty operations of the Internet network providers, information flow faults, hacker attacks and other unlawful acts against the Company’s servers and facilities, force majeure circumstances and also the suspension of trade on financial markets that affects the financial instruments used by the Company.
- 4.11. The Company has the right to reconsider (modify) a trading transaction in case of software failures detection during 5 trading sessions from the moment of the failure detection. In this case a Client is provided with the history data of at least two independent sources of quotes.
- 4.12. A Client agrees that the Company has the right to cancel the trading result of the Client’s transactions in case of systematic use of the strategy when the time period between opening and closing an order (or opening a hedge, fully or partially locking order) does not exceed two minutes.
- 4.13. If Client’s intentions or actions are associated with the use of technical or other specifications (trading conditions, facilities operation, software) with the purpose to derive profit mainly by means of these conditions manipulating (either on a particular account or on a group of interrelated accounts) the Company is entitled to cancel such operations classifying them as non-trading, and in the case of the further misuse – to involuntarily close the account (accounts)with refunding the amounts deposited to such account (accounts).
- 4.14. A Client is absolutely responsible for the trading transactions performed with the use of the additional functions of the Client’s trading terminal such as Trailing Stop or Expert Advisor. These functions, their performance and specifications are directly reliant on the Client’s trading terminal and cannot be controlled by the Company’s server.
- 4.15. A Client agrees that the Company has the right to demand from a Client to terminate the Trading Advisor work on a Client’s account, should the number of requests to the server go beyond all reasonable limits, which may result in the server overload.
- 4.16. The Company reserves the right to decrease a leverage as well as to increase margin requirements pursuant to excessive volatility or low liquidity on the market, based on the current market situation.
5. General provisions for Digital contracts trade
- 5.1. A Client opens an account of the W-DIGITAL type for trading “American/ European” digital contracts and “Digital contracts 0-100” on the Company’s website in the protected area of the site – in the Personal Cabinet. As the result of registration, a trading account number (a login and a trading password) is issued to a Client.
- 5.2. Each of the financial contracts on this site is an individual agreement between the Company and a Client, is not a financial credit document and is not subject to a dispute, a cession or an assignment to the third persons.
- 5.3. The primary tools for making a request to purchase “American/ European” digital contracts are the following platforms: WebTrader, MetaTrader 4, and mobile applications for iOs and Android. Trading orders processing is performed on the basis of the MetaTrader 4 trading server, in the “Market Execution” execution mode.
- 5.3.1. The desktop version of the Clients’ terminal MetaTrader 4 is used for trading “American/ European” digital contracts together with the additional application FX LITE, the interface of which allows setting the digital contracts parameters. You can download and install the additional software FX LITE for MT4 on a personal computer in the special section of the site.
- 5.3.2. Utilizing Expert Advisors is allowed on accounts for trading Digital contracts of all types.
- 5.3.3. the trading terminal MetaTrader 4 can be used for trading “American/ European” digital contracts unassisted, without the additional application FX LITE. In this case, the field “Comment” in the standard dialog window of opening an order should be used, where manually, or by means of the EAs functions, it is necessary to state the expiration parameters of an order in the format “BO exp:120” (where 120 – is the expiration time in seconds).
- 5.3.3.1. Only existing expiration periods, the values of which are available on the site in the section “Preliminary calculations”, should be used for “American/ European” digital contracts.
- 5.3.3.2 Expiration setting parameters and the request form for “Digital contracts 0-100” are listed in the corresponding section on https://wforex.com/digital-contract/0-100.
- 5.3.4. The mobile applications for trading “American/ European” digital contracts on iPhone/iPad, Android devices should be installed from the appropriate catalogues of the App Store and Google Play Market.
- 5.4. Three types of Digital contracts are available for trade in the Company: “American and European” digital contracts, “Digital contracts 0-100”on the W-DIGITAL account type.
TRADING CONDITIONS FOR “EUROPEAN DIGITAL CONTRACTS”
- 5.5. “European digital contracts” trading assets are only available on an account of the W-DIGITAL type and contain the letter “b” at the end of the symbols (i.e. EURUSDb, AUDUSDb, XAUUSDb, etc.); and are placed in the navigation section of the Digital contracts menu of the WebTrader platform, “Market Watch” of the MetaTrader 4 platform.
- 5.5.1 Concluding the contract for purchasing a digital contract, a Client can choose only two directions: UP (a digital contract for rise) and DOWN (a digital contract for fall), having prespecified necessary parameters of a deal.
- 5.5.2. A digital contract for rise UP is considered to be executed with a positive result if the base asset price is higher at the moment of expiration than at the moment of concluding a contract.
- 5.5.3. A digital contract for fall DOWN is considered to be executed with a positive result if the base asset price is lower at the moment of expiration than at the moment of concluding a contract.
- 5.5.4. A digital contract is considered to be executed with a “draw” result if the base asset price does not change from the moment of concluding a deal and remains at the same level as at the moment of concluding a deal. In this case the amount invested in a digital contract returns to the trading account balance in 100% value.
- 5.5.5. “European digital contract” expires only on the date/ at the time of the expiration period. A digital contract cannot be closed ahead of time.
- 5.5.6. Payout Win and Payout Loss remuneration rates on each base asset of the “European digital contract” are specified in the contract parameters prior to its concluding and in the special section of the site “Preliminary Calculations” as well. Payout Win and Payout Loss rates are expressed in percent from the amount of the investment into a digital contract and cannot be changed before the time of the purchased digital contract expiration.
- 5.5.7. Payout Win and Payout Loss calculations as well as digital contracts expiration periods for the “European digital contracts” base assets are determined by the Company, reasoning from the market situation, expected interest rate levels, essential economic news, market volatility and other market conditions, the combination of which determines the parameters of the purchased digital contract.
- 5.5.8 Payout Win and Payout Loss rates can be changed only for new contracts.
TRADING CONDITIONS FOR “AMERICAN DIGITAL CONTRACTS”
- 5.6. “American digital contracts” trading assets are only available on an account of the W-DIGITAL type and contain the letters “ab” at the end of the symbols (i.e. EURUSDab, AUDUSDab, XAUUSDab, etc.); and are placed in the navigation section of the Digital contracts menu of the WebTrader platform, “Market Watch” of the MetaTrader 4 platform.
- 5.6.1. Concluding the contract for purchasing a digital contract, a Client can choose only two directions: UP (a digital contract for rise) and DOWN (a digital contract for fall), having prespecified necessary parameters of a deal.
- 5.6.2. A digital contract for rise UP is considered to be executed with a positive result if the base asset price is higher at the moment of expiration than at the moment of concluding a contract.
- 5.6.3. A digital contract for fall DOWN is considered to be executed with a positive result if the base asset price is lower at the moment of expiration than at the moment of concluding a contract.
- 5.6.4. “American digital contract” can be closed ahead of time. Therewith, there is the time period “Freeze Time” that determines the possibility of early closing for a purchased digital contract shortly after its purchasing, and before the expiration time. “Freeze time” parameters are specified in the section “Preliminary Calculations” on the Company’s web-site.
- 5.6.5. The additional commission of 40 % from the amount of investment in a digital contract is charged for early closing. Parameters of the commission for early closing are specified in the special section “Preliminary Calculations” on the Company’s web-site.
- 5.6.6. The return on investment in case of loss does not exist for the American digital contracts.
- 5.6.7. A digital contract is considered exercised with a “draw” result if the base asset price does not change from the moment of concluding a deal and remains at the same level as at the moment of concluding a deal. In this case the amount, invested in a digital contract, returns to the trading account balance in 100% value.
- 5.6.8. Payout Win and Payout Loss remuneration rates on each base asset of the “American digital contract” are specified in the contract parameters prior to its concluding and in the special section of the site “Preliminary Calculations” as well. Payout Win and Payout Loss rates are expressed in percent from the amount of the investment into a digital contract and cannot be changed before the time of the purchased digital contract expiration.
- 5.6.9. Payout Win calculations, commission levels for the early closing, Freeze Time level as well as expiration periods for the “American digital contracts” base assets are determined by the Company, reasoning from the market situation, expected interest rate levels, essential economic news, market volatility and other market conditions, the combination of which determines the parameters of the purchased digital contract.
- 5.6.10. Payout Win rates, commission for early closing as well as Freeze Time can be changed only for new contracts.
- 5.6.11. In case of early closing, a dynamic profit/ loss adjustment occurs in proportion of the time passed to the time of a purchased digital contract complete expiration.
- 5.6.12. “American digital contracts” base assets do not support either complete or partial hedging of digital contracts.
TRADING CONDITIONS FOR “DIGITAL CONTRACTS 0-100”
- 5.7. “Digital contracts 0-100” trading assets are only available on the account of the W-DIGITAL type and contain the letters “-bt” at the end of the symbols (i.e. (EURUSD-bt, AUDUSD-bt, XAUUSD-bt, etc.); and are placed in the “Market Watch” of the MetaTrader 4 platform and “Forex” menu of the WebTrader platform.
- 5.7.1. In order to conclude contracts for purchasing digital contracts “Digital contracts 0-100”, the trading terminal Meta Trader4 is used without any additional applications. Execution occurs in the “Instant execution” mode.
- 5.7.2. “Digital contracts 0-100” base assets are integrated in the “FX Digital contract 0-100” group of instruments in the Meta Trader4 platform.
- 5.7.3. The source of quotes is the base Forex symbol of the corresponding currency pair.
- 5.7.4. The quotes accuracy for “Digital contracts 0-100” base assets is 4/2 decimal place.
- 5.7.5. Concluding a contract for purchasing a digital contract, a Client uses a standard order window of the Meta Trader 4 platform and selects one of the directions BUY (a digital contract for rise) and SELL (a digital contract for fall).
- 5.7.6. A digital contract for the rate rise BUY is effected at the ASK price and is closed at the BID price. A digital contract for rise is considered to be closed with a positive result if the closing price BID is higher than the opening price ASK.
- 5.7.7. A digital contract for the rate fall SELL is effected at the BID price and is closed at the ASK price. A digital contract for fall is considered to be closed with a negative result if the closing price ASK is lower than the opening price BID.
- 5.7.8 Payout Win and Payout Loss values for “Digital contracts 0-100” are always equal 100%.
- 5.7.9. The minimum expiration period is 1 hour, maximum – 5 days. The expiration period is specified in the field “Comment” of the order window, expressed in hours or in the D1, D2, ..D5 format.
- 5.7.10 A “Digital contract 0-100” cannot be closed ahead of time.
- 5.7.11. In case if a digital contract expiration time falls on a day-off, the first tick (a price change), received after opening the trading session of the next week is considered to be the closing price.
- 5.7.12. In case if the base asset price does not change and remains at the same level from the moment of concluding a contract and to the moment of “Digital contract 0-100” expiration, a SELL digital contract will be closed with the positive profit, a BUY digital contract – with the negative profit.
- 5.7.13. The cost of closing a "Digital contract 0-100" is the first tick, which comes after the contract expiration.
General provisions for “Digital contracts” trade
- 5.8. The conditions for concluding digital contracts are specified in the special section of the Company’s site, on the “How to trade digital contracts” and “Preliminary Calculations” pages.
- 5.9. Upon an attempt to conclude a contract for the amount exceeding the maximum quantity of investment for the certain account type, the terminal will display the error message “Invalid Volume” or “Off quotes”.
- 5.10. Upon an attempt to conclude a contract for the amount less than the minimum quantity of investment for the certain account type, the terminal will display the error message “Invalid Volume” or “Off quotes”.
- 5.11. At the moment of concluding a digital contract, opening a trading order with a negative profit equal to the amount invested in a digital contract occurs. When a digital contract expiration period expires, a trading order is closed with the profit value that depends on the result of a deal.
- 5.12 The Company is entitled to cancel a request for purchasing a financial contract in case if the amount of funds on the trading balances is less than required for purchasing this contract.
- 5.13. The current rates for a base asset, offered by the Company for digital contracts trade, are the rates calculated by the Company according to the interbank trading information received from the Company’s news agencies partners.
- 5.14. The quotes for the American and European digital contracts base asset correspond to average prices, which are formed by means of adding a buying price (Ask) to a selling price (Bid) and are calculated using the formula: (Ask+Bid)/2 = Average Price.
- 5.15. A Client is informed and agrees that the base asset prices for American and European digital contracts at the market can vary from the prices on Forex market. The price levels received from the third source are not accepted for consideration. The parties consider all the matters, associated with the price levels determination, on the basis of the Company’s data.
- 5.16. Digital contracts trade is available from Monday to Friday from 00:05 to 23:59, excepted days off and holidays. If the expiration of the digital contracts is appointed on a day off or a holiday, the digital contracts will be executed this day.
- 5.16.1. The Company is entitled to introduce changes into the schedule of the digital contracts market trade without any prior notification about such changes. In such cases, the trading terminal will display the message “Market is closed”.
- 5.16.2. Information in the section “Preliminary Calculations” is solely provided for familiarizing purposes. Only the levels displayed in the request form for purchasing a digital contract, before the moment of purchasing it, are actual levels.
- 5.16.3. The period of processing trading orders when concluding contracts for purchasing Digital contracts is not strictly determined and may vary from 0,1 to 3 seconds.
- 5.16.4. When using mechanical trading systems such as Expert Advisors, Scripts, estimated time of processing trading orders on the W-DIGITAL accounts may increase in order to provide an additional check of trading orders for prices correctness and possibility of concluding a digital contract.
- 5.17. The Company reserves the right to terminate the digital contracts trade, if the reasons for such actions are the events specified in paragraph 4.10 of this Agreement, including but not limited by them; specific market conditions, such as abnormal market volatility or low liquidity of the base asset offered for trade by the Company, impossibility to calculate the contract price, payout win/loss rates, as well as the existence of such circumstances that, in the judgment of the Company, make such services provision unreasonable.
6. General provisions for trading cryptocurrencies
- 6.1. Cryptocurrencies trade is performed on a trading account of the W-CRYPTO type, opened beforehand in the trader’s Personal Cabinet.
- 6.2. Rules for concluding deals are based on the terms and conditions of section 4. “Rules of Transactions” of this Agreement.
- 6.3. Cryptocurrencies trade is performed without any real settlement, by means of opening and subsequent closing a deal, where a trading result is the difference between the opening and closing price of a deal, in terms of the account deposit currency.
- 6.4. The quote flow is formed basing on quote aggregation from the publicly available cryptocurrency stock exchanges, and by forming an own application list on the outside liquidity provider.
- 6.5. Orders execution on W-CRYPTO accounts is carried out in the Market Execution mode. The execution speed is not strictly regulated due to the specifics of trade on the cryptocurrency market.
- 6.6. Spread on cryptocurrencies depends on the current market conditions and its fluctuations may be considerably rapid.
- 6.7. Available leverage sizes are stated in the section “Contracts Specifications” in the special section of the site.
- 6.7.1. A leverage size can be decreased at any moment without any additional notification to a Client upon Company’s own discretion basing on the current market conditions.
- 6.8. The maximum amount of one deal and the total amount of all opened positions are determined by a leverage size and stated in the section “Account Types”.
- 6.8.1. For BTCUSD and BCHUSD contracts, the maximum total amount of positions is 5 lots. The Company has the right to close the excessive part of trading amount at the price of opening a deal.
- 6.8.2. The Company has the right upon own discretion to reduce the total amount of opened positions at the opening price, without any prior notification to a Client, in reliance on the current market conditions.
- 6.9. An annual interest rest IR is not accrued on W-CRYPTO accounts.
- 6.10. The Company has the right to introduce changes into trading conditions both for new and already opened positions without any notification to a Client.
- 6.11. Cryptocurrency trade can be terminated at any moment without any prior notification and explaining the reason with carrying out clearing payments at the latest available price before the trade stops, or at the other price available on the existing trading floors on the market.
7. Conditions for “Deposit Bonus +100%” use
- 7.1. The a bonus can be credited to the W-PROFI, W-PROFI fix, W-CENT, W-CENT fix, W-INSTANT, account type as well as to the Client account opened in the Company, regardless to the date of opening an account, deposit and account currencies.
- 7.1.1. A bonus is not credited to the W-CRYPTO and W-DIGITAL account types.
- 7.2. A Client has the right to receive a bonus under the condition of replenishing an account by the amount equal to 100 USD or more.
- 7.3. A total number of the credited bonuses within the special offer period is unrestricted.
- 7.4. A bonus is granted as a credit and is not available for withdrawal.
- 7.5. A trading account balance does not change upon charging a credit bonus.
- 7.6. During the funds withdrawal from the trading account to which a bonus was credited, the proportional deduction of the bonus funds, if such exist, occurs in relation 1:1.
- 7.6.1. During the funds transfer from the trading account to which a bonus was credited, the bonus funds are deducted proportionally to the transfer amount in relation 1:1 and credited to the trading account to which the transfer was performed.
- 7.7. A bonus cannot be used for digital contracts and cryptocurrencies trade.
- 7.8. A bonus is owned by the Company and can be recalled at any time without any reasons given.
- 7.8.1. A bonus cannot be lost. In case of a negative floating profit (Equity) occurrence on a trading account, the margin requirements calculations completely depend on own funds on an account.
- 7.8.2. A Client has the right to refuse from crediting bonus funds. For this purpose, replenishing a trading account by the amount equal to 100 USD or more, it is necessary to unselect the box in the appropriate line of the Personal Cabinet.
- 7.8.3. A Client can also refuse from a bonus after it has been credited to a trading account by making a request to the Company’s support service from the Personal Cabinet.
- 7.9. The Company is entitled to terminate the “Deposit bonus +100%” special offer at any moment without any reasons given.
8. Conditions for “Bonus-voucher” use
- 8.1. A bonus-voucher can be credited to any type of a trading account from the list of the accounts available for opening in the Company.
- 8.2. A bonus can only be credited under condition that a Client has a verified telephone number.
- 8.3. A bonus-voucher can be credited as a rewarding prize for taking part in the Company’s contests, special offers and as well as in the other events run by the Company. Fulfillment of the conditions for receiving a bonus-voucher in each particular case can be additionally stipulated within the frame of such event.
- 8.4. A bonus-voucher is not subject to withdrawal, except as otherwise provided by the additional conditions stated in paragraph 8.3.
- 8.4.1. The funds received by crediting a bonus-voucher can only be used for trading with the products offered by the Company.
- 8.4.2. The profit derived resulting from using bonus-voucher funds can be withdrawn in any amount.
- 8.4.3. The Company is entitled to refuse withdrawal of the profit resulted from using bonus-voucher funds to the banking details stated by the Client in a request to withdraw funds. Therewith, the Company is obliged to provide the possibility for funds withdrawal through such payment methods and to such payment systems, which the Company considers, upon own discretion, to be practicable for funds withdrawal.
- 8.4.4. The Company has the right not to accrue or to annul charges at annual interest rate (IR), received by using bonus finds.
- 8.5. The company is entitled to request a Client, if such required, to submit any identification document that can verify the Client’s identity, or address of residence according to the Company’s AML (anti-money laundering) policy.
- 8.6. A bonus-voucher is the Company’s property and can be cancelled at any moment if there are any sufficient grounds to believe that the bonus funds are not used for their intended purpose, as well as in the case of the Company’s bonus programme improper use that can be detected upon the Company’s discretion. Such violations are those including but not limited by: using a proxy-server during trading on bonus funds; several trading accounts with hedging trading strategy existence; etc. In case of such detections the profit derived from using bonus funds is also subject to cancellation.
- 8.6.1. The Company has the right to refuse a rewarding bonus to a participant, in the event if a participant has received two or more rewarding bonuses before, and the difference between his own replenishments and withdrawals did not exceed 25% from the amount of the received bonuses.
- 8.7. The Company reserves the right to cancel prize funds under the condition that the profit received above the prize funds exceeds 150%.
- 8.7.1. The Company has the right to limit a trader's profit, which results from trade exclusively with bonus funds, in case if the profit amount equals or exceeds fifty fold (50) value from the amount of the received bonus.
- 8.8. A rewarding bonus is not subject to withdrawal and is only available for trade The profit derived from trading bonus funds on the W-PROFI, W-PROFI fix, W-CENT, W-CENT fix, W-INSTANT, trading accounts can be withdrawn in any amount; on the W-DIGITAL accounts (Digital contracts) only upon meeting the requirement for the account turnover that is equal to the tenfold bonus amount: Bonusx10.
9. Cashback club terms and conditions.
- 9.1. Any Company’s Client can participate in the loyalty program Cashback club.
- 9.2. When activating the Cashback club program, a club coefficient is calculated and a Participant is assigned with the profile level in the club. The club coefficient calculations depend on the trading turnover on all accounts of the profile for the last 30 days of trade.
- 9.2.1. Trading turnover is calculated in lots and/ or amount of all funds invested into the Digital contracts.
- 9.3. A club coefficient and cashback values are updated once a day.
- 9.4. Calculating and adding the club points are carried out within 10-15 minutes after closing a trading position.
- 9.4.1. Cashback calculations are carried out on the unhedged amount on the trading instrument.
- 9.4.2. For fully or partially hedged trading orders, calculation of cashback will be carried out after closing of all orders that took part in the lock and interfered with the accounting order.
- 9.4.3. The cashback value is defined by a base value for every trading instrument, depends on its volume and the club coefficient that the base value is multiplied by. Preliminary calculations are carried out in the special section of the Cashback club program.
- 9.4.4. Club points are not calculated and are not credited if trading Digital contracts of the “Digital contracts 0-100” group.
- 9.4.5. Accrued club points not used within 60 days will be annulled.
- 9.5. The maximum allowed cashback credited per day – 500 USD.
10. Additional services “Client accounts” and “Funds transfer”
- 10.1. A client account in USD, EUR, RUB, UAH currencies is available to any Client.
- 10.2. An immediate funds transfer between all types of the profile’s trading accounts as well as the client accounts is available to a Client.
- 10.3. Funds conversion between accounts with different currencies occurs at exchange rates of the central banks of the countries, whose currencies participate in exchange.
- 10.4. The company is entitled to change the rates of the internal exchange between the profile’s accounts and set the commercial rates, depending on the market conditions.
- 10.5. A Client agrees that the Company’s additional services are solely a marketing instrument created for additional motivation of Clients and are not a bank service. In case of the “Client account” and “Funds transfer” services manipulation and misuse, the Company has the right to cancel the difference, increased entirely due to these services use, on the profile balance.
11. Consideration of appeals, claims and disputes
- 11.1. The parties endeavor to settle all disputes by negotiation and correspondence. Claims from a Client are accepted for consideration only in the written form and no later than three calendar days from the moment of the disputable situation occurrence.
- 11.2. All appeals from a Client are considered to de official and are regarded as appeals represented in the written form, provided that they are delivered by means of the Company’s site interface (in the Personal Cabinet)or via an e-mail stated during registration to the addresses of the relevant Company’s services or by an ordinary mail. Appeals delivered via the applications for on-line communicators such as Skype, Telegram, messenger, support-chart and others are not considered to be written ones.
- 11.3. The time for consideration the Client’s claims takes no longer than ten working days from the receipt from the Client of all necessary and sufficient data related to such claim and required for its settlement.
- 11.4. The Company has the right not to consider a Client’s complaint if there is a coarse language in the text of a complaint, the offensive character contents to the Company’s or its employees’ address, threats to defame the Company’s reputation in social nets or other public resources.
- 11.5. The Company has the right unilaterally terminate the contractual agreements with a Client, fully or partially restraining a Client in utilizing the Company’s services, with immediate effect and without any obligatory Client notification, in case if the Company detects any objective and reasonable causes for this. The Company has the right not to disclose these reasons to a Client.
- 11.6 In the event of disagreement caused by operations or a Client’s trading account state, the parties shall review the Client’s operations protocols according to the Company’s data.